21 Nov 2019 
Support Center » Knowledgebase » How can I check and send SMTP/POP3/IMAP/Web email?
 How can I check and send SMTP/POP3/IMAP/Web email?
Solution To get your POP3 Mail, use a POP3 compatible mail agent, such as Netscape, Outlook or Eudora

Set your mail client to login as follows:
POP3 Server: pop.DOMAIN.com
SMTP Server: smtp.DOMAIN.com
Username: USER@DOMAIN.com
Password: password

Note the at symbol (@) separating your username and domain. It is necessary to
use both your username and domain separated by an at symbol as your username
when logging into our POP3 (mail) server, as illustrated above. This
applies only to mail. You would use your username by itself to login via
FTP or telnet.

SMTP authentication required, so you will want to look for a setting
that is similar to "My Server Requires Authentication" or "Use SMTP
Authentication" and make sure it is enabled on your client. Do not check
"Login using Secure Password Authentication".

Certain ISPs (comcast, sbcglobal, verizon and other large providers) do not
allow you to send email from any email server but their own. If you are having
problems connecting to our servers to send email and all your settings are
correct, this may be the problem. We have a work around for this issue.
In your email client, locate the default SMTP port setting (usually found in the
advanced settings), which should be listed as 25.
Change this to 587 instead and this should get around the block and allow you
to send email via our servers.

Web based email checking and sending is also available. To enter the web mail
please visit the following URL:


This website will allow you to check and send email from your accounts.
Please note that this will not work until your web site is completely
accessible by its domain name and DNS has fully propagated.

As an alternative to POP3, we also offer IMAP email. All settings are the same
as a POP3 account except the incoming server is "imap.DOMAIN.COM" and the
server type is "IMAP".

In each example above, replace DOMAIN.com with your actual domain name.

Article Details
Article ID: 111
Created On: 22 Apr 2005 04:48 PM

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