03 Apr 2020
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.
CGI, Perl and PHP
Can I send Spam or bulk email?
Do you offer anonymous FTP?
Do you offer catchall e-mail address?
Do you offer audio/video streaming support?
Do you offer Windows based hosting?
Can I use any cgi script on my account?
Can I use Matt's FormMail?
Can I use SSI or .shtml files?
Do you support php scripts?
What is the path to sendmail?
Domains and DNS
Can I modify my DNS and MX records?
How do I modify nameservers for a domain I registered with you.
Can I access my domain name without the www in front?
Can I setup subdomains?
Can I transfer my domain from my current registrar to your registrar?
Can I transfer the ownership of my account to someone else?
How can I make a payment?
Where do I go to update my creditcard?
What types of payment do you accept?
My credit card was automatically charged. Why?
Website, Email and Settings
I uploaded files, but still see the default webpage.
How do I publish using Frontpage?
I am using FTP. Where and how do I upload files?
How can I check and send SMTP/POP3/IMAP/Web email?
How can I create or delete email accounts?
CGI, Perl and PHP (13)
Domains and DNS (21)
Website, Email and Settings (23)
-- Entire Support Site --
Submit a Ticket
Help Desk Software By Kayako SupportSuite v3.70.02